Complete IT infinity symbol over glass office buildings with a blue-to-purple gradient.
Complete IT

Unifying a Fragmented Portfolio into One Powerful Brand

Multiple IT companies, each with its own identity, voice, and reputation, needed to speak as one. The goal was to consolidate without losing the equity they had already built, while repositioning the business to move upmarket and establishing a brand capable of scaling.
Branding
UX
Web Design
Client
Complete IT
Date
March 2025
Role
UX/UI, Webflow Development
Website
Collaborators
Mike White: Creative Direction
Ally Smith: UI + Branding
Debbie Oster: Strategy + Research
Contribution
I collaborated on the brand evolution and website UX/UI, helping translate the consolidated brand strategy into a cohesive visual system and digital experience. I also developed the website in Webflow, carrying the design into a responsive, reusable component system.

Bringing Complete IT to Life

Selected website and collateral designs show how soft gradients, subtle texture, and a high-contrast palette translate the identity across touchpoints.

01 - The CHALLENGE

Multiple companies. One untapped opportunity.

Growth through acquisition left the business with several companies under shared ownership but separate identities. The challenge was to unite them for national expansion.

Brand Fragmentation

Separate identities and voices made it difficult to communicate one value proposition.

Untapped Equity

Recognition and trust were spread across individual companies rather than concentrated in a shared brand.

Modernization Gap

The existing identity no longer reflected the business’s scale or enterprise ambitions.

Stakeholder Alignment

Leadership teams needed to agree on a direction while balancing different priorities and perspectives.

02 - The PIVOT

Why build recognition from scratch when you’re already trusted?

Market research, competitor analysis, and NPS scores pointed toward retaining the brand with the strongest existing equity. We shifted from developing a new name to refining an identity clients already trusted.

04 - The PROCess

How we built this visual system

Discovery phase

Research established what clients already valued and what the consolidated business needed to communicate.

Foundation building

Core visual elements were iterated and refined against the brief.

System documentation

Guidelines documented how to apply the identity consistently.

Implementation

The identity was applied across website, collateral, and launch assets.

| Key Insight

Existing trust is a design constraint worth protecting. Research helped determine which parts of the brand to retain and where evolution would better serve the business.

05 - The outcome

One brand. One voice. One clear direction.

Five IT companies gained a shared identity, brand story, and coordinated set of launch materials. The system gives the consolidated business a consistent way to present itself as it expands nationally.

Five

IT companies unified under a strengthened brand identity

Winner
One

Cohesive brand capable of scaling nationally

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